Presently, we only accept JPEG format for digital file uploads. The minimum image size is 1MB and maximum image size is 500MB. Our minimum requirements for image quality is 300dpi. Uploading an image with lower quality will result in pixelated or blurred output.
In order to get the best output of your digital image, we recommend a minimum of 100 pixels per inch to be used as a benchmark for the image resolution. For example, if you wish to print a 16 inches x 20 inches canvas, you will need a minimum of 1600 pixels x 2000 pixels, with image quality of 300 dpi (dots per inch). If you are not sure about the image resolution, you can email us at support and we will let you know the best output size for your digital image.
Our customization tool will show you the best possible print output for the digital file you upload. If you have any special requirements, please reach out to us at support and we will check to see if we can fulfil your requirements.
When original artworks (or other original materials) are submitted for framing and/or other reproduction procedures, Frame Haus and its subsidiaries undertake to exercise our best possible care for these originals. Submitting any original materials, including but not limited to photographs, prints, media, fabric, objects for framing and processing constitutes an agreement that Frame Haus cannot be held responsible or liable for any damage or loss. It is the customer’s sole responsibility to insure the originals in question before submission, or the customer does so at his/her own risk. For more details, please visit our Terms of Use page.